UIM - TNS Error for all databases listed on oracle probe.

Article Id: 145307

Status: Published

Updated On: 18-02-2020 09:36

Products:

DX Infrastructure Management , NIMSOFT PROBES , DX Infrastructure Management

Issue/Introduction:

I am getting TNS error for all databases (oracle) configured on one of my UIM probes

Cause:

- 18c client software installation

Environment:

Release : 9.1.0

Component : UIM - ORACLE

Oracle v18c

Resolution:

Oracle probe was working as expected previously. UIM administrator noticed TNS errors being generated. As it turns out, the DBA installed 18c client software on the server running a particular instance of the oracle probe. Configuration path to tnsnames file was probably changed as a result of installing the 18c client software. Once the software was backed out, the connectivity to the 18c databases/instances was restored.