GUI Product Version different from Real Product Version

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Article ID: 145275

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Updated On:

Products

CA Business Service Insight OBLICORE GUARANTEE

Issue/Introduction

Version is different on GUI about page when compared to Registry product patch level
  1. Upgraded to 8.3.5
  2. Timslot Commulative Patch  8.3.5.3
  3. Report Scheduler Patch 8.3.5.3.6 or 8.3.5.3.7 not clear (PFA) 
  4. Metric Registration in GUI Patch 8.3.5.3.8 (PFA)

Can you please explain why in GUI It seems like we are in the future?

Cause

Behavior is out of the box and it represents the GA version and nothing else

Environment

Business Service Insight Release : 8.3.5

Resolution

The 'About' window on BSI product does not show any information about the Patch level.
It represents the GA version and nothing else. If you update any patch it wont reflect on the GUI about page.

For true understanding of patch level you need to review the registry page as per the below screen shot.

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