Unable to connect from Azure to SiteMinder using OpenID

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Article ID: 145273

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Updated On:

Products

CA Single Sign On Secure Proxy Server (SiteMinder) AXIOMATICS POLICY SERVER CA Single Sign On Agents (SiteMinder) CA Single Sign On Federation (SiteMinder) CA Single Sign On SOA Security Manager (SiteMinder) SITEMINDER

Issue/Introduction

We are receiving the below errors in the Policy Server trace whilst trying to connect to the Policy Server from MS Azure using OpenID:

[02/17/2020][15:43:21.431][1044][7436][Sm_Auth_Message.cpp:5338][CSm_Auth_Message::FormatAttribute][Send response attribute 158, data size is 55][][testuser01][][OpenID Connect][OpenID Connect Realm][][][UserStore][sps_agent][][s269245/r3377][][][][][][][][][][][][Basic][][][][][][][dmcdaniel2][][][06-3cb77408-43bf-436c-a824-94e4f5f27140][][][][][][][][][][][Login][Failed to create persistent session in Session Services][...]

[02/17/2020][15:43:21.431][1044][7436][Sm_Auth_Message.cpp:4835][CSm_Auth_Message::SendReply][** Status: Not Authenticated. Failed to create persistent session in Session Services][][testuser01][][OpenID Connect][OpenID Connect Realm][][][UserStore][sps_agent][][s269245/r3377][][][][][][][][][][Failed to create persistent session in Session Services][][Basic][][][][][][][testuser01][][][06-3cb77408-43bf-436c-a824-94e4f5f27140]

How can we resolve this?

 

 

Resolution

The issue occurred because the session store was not configured. You will have to configure the session store and enable session store checkbox on smconsole.