Ip address not showing on UIM robot installer on server with multiple IP's
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Article ID: 145271
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Updated On:
Products
NIMSOFT PROBESDX Infrastructure Management
Issue/Introduction
On a Windows Server with multiple IP addresses, the UIM robot installer is not showing the address I want to install the robot on. The Ip address I want to install the robot on is not on the list shown by the robot installer.
Cause
The cause of this issue may be a custom network configuration on the server.
Environment
Release : UIM 9.x
Component : UIM - ROBOT
Resolution
Setting the correct IP address as the preferred/default/primary IP resolves this issue.
Workaround without altering network configuration:
1. Install robot selecting "Automatic" 2. allow the installer to install the robot 3. Once finished, stop the robot service 4. In the robot.cfg set: