ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.
etrust_cosx.dxc file reverted back to the default
Article ID: 145266
CA Identity ManagerCA Identity Suite
The CA Directory (<hostname>-impd-co) process and the Provisioning Server service does not start. [ERROR] im_ps is stopped [ERROR] <hostname>-impd-co stopped
Looking at the log of <hostname>-impd-co_trace.log, there is below message. *  20200205.191702.607 DSA_I3420 The DXgrid .db file failed to load as it contains the object identifier '(184.108.40.206.4.1.7220.127.116.11.3.5001.1.17)' which is not defined in the directory schema. If using a copy of the .db file, please ensure the schema used by the DSA matches where the .db file was sourced. *  20200205.191702.607 DSA_E1280 Error in initialization files *  20200205.191702.607 DSA_I1240 DSA shutting down
This is a known issue. <Issue> The schema extension file, such as etrust_cosx.dxc is reverted back to default each time the Provisioning Server is restarted and you lose the changes.
Release : 14.2/14.3 Component : CA IDENTITY SUITE (VIRTUAL APPLIANCE)
<Workaround> Edit /opt/CA/Directory/dxserver/config/schema/impd.dxg file and change the file reference(source) to other than "etrust_cosx.dxc". eg) #source "etrust_cosx.dxc"; source "etrust_cosx111.dxc"; Please make customization other than the file called etrust_cosx.dxc(example: etrust_cosx111.dxc).