NetQoSVnaDataCollector service doesn't start up

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Article ID: 145263

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Updated On:

Products

CA Network Flow Analysis (NetQos / NFA)

Issue/Introduction

CA NFA VnaDataCollector (NetQoSVnaDataCollector) fails to start on CA Network Flow analysis server

Cause

The file needs to be updated

C:\CA\NFA\Netflow\bin\vnadatacollector

database.ini.path=DBUsers/ReporterAnalyzer.ini
enableDebugLogging=false
enableQueryLogging=false
enableTraceLogging=false
VNAIPAddress=
#default VNA port
VNAPort=8080

Environment

Release : 10.0

Component : NQRPTA - REPORTERANALYZER

Resolution

NetQoSVnaDataCollector service doesn't startup

The service in question is related to VNA and the following file needs to be edited for the VNA service to start

C:\CA\NFA\Netflow\bin\vnadatacollector

database.ini.path=DBUsers/ReporterAnalyzer.ini
enableDebugLogging=false
enableQueryLogging=false
enableTraceLogging=false
VNAIPAddress=
#default VNA port
VNAPort=8080