SOLVE message RCIS02 PPI INTERFACE INACTIVE, SVCI TO RETRY IN 1 MINUTE

Products

• SOLVE:Operations Automation
• SOLVE:Access Session Management
• SOLVE:FTS
• SOLVE

Issue/Introduction

System has been IPL'd for the implementation of z/OS 2.3 (from 2.2) and noticed an issue with SOLVE’s PPI connection. The following message is displayed -

+RCIS02 PPI INTERFACE INACTIVE, SVCI TO RETRY IN 1 MINUTE.  

PPI is provided by SOLVE’s subsystem interface and this has initialised OK. No changes were made to the SSI.

 NS1601 CROSS-MEMORY ENVIRONMENT ESTABLISHED.                                 
 NS1001 NMSSI SUBSYSTEM INITIALIZATION COMPLETE. SSID: SSIS                   
+ATTACH 0200                                                                  
 NS6A11 ATTACH STARTED FOR DEVICE: 0200                                       
 NS6C06 ATTACH COMPLETE FOR DEVICE: 0200                                      
 NS2V01 SSI CONNECTED. J=NMOPS ID=NMOPSM DMN=OPSM                             
 NY8201 CONN TP=L SN=MSYS JN=NMOPS NM=$AMALERT MS=FFFFFFFF DE=NCL-006728-$NMEPR
+SSI STATUS                                                                   
 NS2030 NMSSI STATUS...                                                       
 NS2031 VERSION: V7.1 GEN LEVEL: 1108 STATUS: ACTIVE MSLEVEL: 070100          
 NS2032 SSID: SSIS JOB: NMSSS OPSYS: Z/OS 02.03.00 SYSNAME: MSYS              
 NS2034 CONNECTED TO SOLVE, NMID: NMOPSM JOB: NMOPS DOMAIN: OPSM              
 NS2035 CROSS MEMORY SERVICES IN USE, LX: 00180E00                            
 NS2037 DD SUBSYS SUPPORT IS ACTIVE                                           
 NS2038 IOS ATTENTION EXIT INSTALLED. INDEX: 124                              
 NS2039 DATE: 2020/02/07 TIME: 22:01:54.24 TIMEZONE OFFSET: +1100             
 NS2040 REGION UNIQUE VALUE: D770A94E START DATE/TIME: 2020/02/07 22:00:28    
 NS3130 PPI SERVICES ARE AVAILABLE.                                           
 NS4X01 ENF FACILITY IS ACTIVE                                                
 NS4X02 CODES: 38                                                             
 NY8001 SIMPLE EVENT SERVICE ACTIVE, NAME=$SYS.SIMPLE.EVENT.MSYS LISTENERS=1 SE
 NS6H01 ATTACHED TERMINAL SUPPORT IS ACTIVE.                                  
 NXSB01 XCF ACTIVE, G=ZSOLVE00 M=MSYSSSIS T=0100031100270001                  
 N11907 *END*                                                                 

Environment

Release : 11.9

Component : CA SOLVE:Operations Automation for z/OS

Resolution

CNMETM Module was missing from LPA  list