UIM 9.0.2 - policy_management queue in secondary hub probe is in yellow status and has no queued or sent message

Article Id: 145215

Status: Published

Updated On: 17-02-2020 09:06

Products:

CA Unified Infrastructure Management On-Premise (Nimsoft / UIM) , NIMSOFT PROBES , DX Infrastructure Management

Issue/Introduction:

After UIM upgraded from 8.5.1 to 9.0.2 policy_management queue has been created in secondary hub probe for some reason.
However, the queue is in yellow status and has no queued or sent message.

Environment:

Release : 9.0.2

Component : UIM - INFRASTRUCTURE MANAGER

Resolution:

The policy_management queue is used for creating alarm policies when Enhanced templates are created in the UMP USM Monitoring tab.
This means that this queue should only exist on the primary hub (and NOT on any secondary hubs) since we only officially support the UMP configured to connect to the primary hub.

So the queue can be deleted from the secondary hub.

1.Open hub probe GUI on the secondary hub
2.Delete policy_management queue under Queues tab

Additional Information:

What is the policy_management queue used for
https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=140884