Device not showing up in NFA after delete

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Article ID: 145197

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Updated On:

Products

CA Network Flow Analysis (NetQos / NFA)

Issue/Introduction

If you recently deleted a device from NFA and the device does not show back up in Enable Interfaces within a few minutes and you know data is incoming.

Cause

An issue can occur where a device is deleted out of the database but not the memory cache in the harvester process. 

Environment

Component : NQRPTA - REPORTERANALYZER

Resolution

Simply restart the "CA NFA Harvester Service" on the harvester which the device is pointed to.