Device not showing up in NFA after delete

Products

• CA Network Flow Analysis (NetQos / NFA)

Issue/Introduction

If you recently deleted a device from NFA and the device does not show back up in Enable Interfaces within a few minutes and you know data is incoming.

Environment

Component : NQRPTA - REPORTERANALYZER

Cause

An issue can occur where a device is deleted out of the database but not the memory cache in the harvester process. 

Resolution

Simply restart the "CA NFA Harvester Service" on the harvester which the device is pointed to.