Rally / Clarity sync error: PRJ-07002: Update operation failed. The project cannot be locked
Article ID: 145191
Clarity PPM SaaS
Clarity PPM On Premise
Synchronize Agile Central error in bg-agl.logs referencing:
PRJ-07002: Update operation failed. The project cannot be locked.
Release : All Supported Releases
Component : CA PPM SAAS RALLY
This is due to the project being locked including via OWB or MSP if the project is opened within the scheduler.
Unlock the impacted projects - this can be done by the user who locked the project or an Administrator for Clarity.