Rally / Clarity sync error: PRJ-07002: Update operation failed. The project cannot be locked
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Article ID: 145191
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Updated On:
Products
Clarity PPM SaaSClarity PPM On Premise
Issue/Introduction
Synchronize Agile Central error in bg-agl.logs referencing: java.io.IOException: 400 projmgr.COULD_NOT_LOCK_PROJECT_UPDATE PRJ-07002: Update operation failed. The project cannot be locked.
Cause
This is due to the project being locked including via OWB or MSP if the project is opened within the scheduler.
Environment
Release : All Supported Releases Component : CA PPM SAAS RALLY
Resolution
Unlock the impacted projects - this can be done by the user who locked the project or an Administrator for Clarity.