Rally / Clarity sync error: PRJ-07002: Update operation failed. The project cannot be locked

Article Id: 145191

Status: Published

Updated On: 14-02-2020 14:28

Products:

Clarity PPM SaaS , Clarity PPM On Premise

Issue/Introduction:

Synchronize Agile Central error in bg-agl.logs referencing:
java.io.IOException: 400
projmgr.COULD_NOT_LOCK_PROJECT_UPDATE
PRJ-07002: Update operation failed. The project cannot be locked.

Cause:

This is due to the project being locked including via OWB or MSP if the project is opened within the scheduler.

Environment:

Release : All Supported Releases
Component : CA PPM SAAS RALLY

Resolution:

Unlock the impacted projects - this can be done by the user who locked the project or an Administrator for Clarity.