Unable to log into the OpenAPI Query Builder, receiving errors

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Article ID: 145105

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Updated On:

Products

CA Infrastructure Management CA Performance Management - Usage and Administration DX NetOps

Issue/Introduction

Unable to log into the OpenAPI Query Builder

Unable to access the OpenAPI QueryBuilder

Restart the Data Aggregator Odata bundle

Restart the Data Aggregator OpenAPI bundle

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After login, the following error is displayed:

{"message":"HTTP request failed","request":{"requestUri":"http://DASERVER:8581/odata/api/$metadata","recognizeDates":false,"callbackParameterName":"$callback","formatQueryString":"$format=json","enableJsonpCallback":false,"inferJsonLightFeedAsObject":false,"method":"GET","headers":{"Accept":"application/xml","MaxDataServiceVersion":"3.0"}},"response":{"requestUri":"http://DASERVER:8581/odata/api/$metadata","statusCode":500,"statusText":"Server Error","headers":[],"body":"<?xml version='1.0' encoding='UTF-8'?><error xmlns=\"http://schemas.microsoft.com/ado/2007/08/dataservices/metadata\"><code/><message xml:lang=\"en-US\">A problem has been detected in the metadata provided by the EDM provider.</message></error>"}}

After I clicking "OK" on the error message it just stays on "Initializing ..."

Environment

Release : 3.7

Component : IM Reporting / Admin / Configuration

Resolution

Restart the odata bundle

http://dahost:8581/system/console/

Find:

Click the circled stop icon

It will change to a play button, click that to restart.s.

Then verify whether the issue persists.

NOTE THAT ANY ODATA CALLS WILL FAIL WHEN THIS IS STOPPED UNTIL THE BUNDLE IS RESTARTED.