I copied the Meraki plug-in configuration from my dev environment to my production environment but it will not connect to Meraki.

Article Id: 145097

Status: Published

Updated On: 13-02-2020 14:12

Products:

CA Virtual Network Assurance

Issue/Introduction:

Using the rest endpoint for the Meraki plug-in, I was able to copy the configuration settings from dev to prod.

But prod will not connect to Meraki.

Cause:

When you enter the Merkai API Key into the configuration, the Meraki plug-in encrypts the key.

So what you copied from dev to prod was not the Meraki API Key, but the encrypted value of the key.

Environment:

Release : 3.7

Component : Virtual Network Assurance For CA Performance Management

Resolution:

Get the original Meraki API Key or generate a new one and edit the production configuration to use the correct key.