I copied the Meraki plug-in configuration from my dev environment to my production environment but it will not connect to Meraki.

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Article ID: 145097

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Updated On:

Products

CA Virtual Network Assurance

Issue/Introduction

Using the rest endpoint for the Meraki plug-in, I was able to copy the configuration settings from dev to prod.

But prod will not connect to Meraki.

Cause

When you enter the Merkai API Key into the configuration, the Meraki plug-in encrypts the key.

So what you copied from dev to prod was not the Meraki API Key, but the encrypted value of the key.

Environment

Release : 3.7

Component : Virtual Network Assurance For CA Performance Management

Resolution

Get the original Meraki API Key or generate a new one and edit the production configuration to use the correct key.