CA PPM Custom Jaspersoft Report missing after the DB Refresh

Products

• Clarity PPM SaaS

Issue/Introduction

Custom Jaspersoft reports were missing

Environment

Release : 16.1.0

Component : CA PPM SAAS APPLICATION

Resolution

With the PPM DB Refresh from Prod to Dev or Prod to Test  (It will only refresh the Clarity PPM DB not the Jaspersoft DB)

To move the Jaspersoft Custom Report between the environments, please use the Import/Export method 

Additional Information

Export, Import, or Migrate Advanced Reporting Content

https://techdocs.broadcom.com/us/en/ca-enterprise-software/business-management/clarity-project-and-portfolio-management-ppm-on-premise/16-0-2/advanced-reporting-with-jaspersoft/export-import-or-migrate-advanced-reporting-content.html