An FTP/FTPS job failing with a message "performLogin failed".
Release : 11.x
Component : CA WORKLOAD AUTOMATION AGENT
Add the certificate of the remote host (FTP server) to the agents keystore. The default keystore of WA Agent is called cacerts. It is located in the install directory of the WA Agent.
The following parameter allows agent to automatically add any new certificates without the need to add the certificate manually.
Add this in the agentparm.txt and restart the agent.
If manually adding the certificate, then use the keytool utility to add the certificate.
1. Open command prompt.
2. Navigate to agent directory (e.g. C:\CA\WA_Agent or /opt/CA/WA_Agent)
3. Execute this command:
keytool -import -file <cert_file> -alias ftpsjob certificate.pem -keystore cacerts -storepass "changeit"
4. The certificate.pem is the certificate that should already be downloaded from the remote host. Copy it in the Agent install directory. It can be removed once the import is done.
5. The -alias switch can anything, but it must be unique. All certificates in keystore have a unique alias.