Unable to update sysName attribute for ELTEK models in Spectrum

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Article ID: 145056

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Updated On:

Products

CA Spectrum

Issue/Introduction

Unable to update sysName attribute for ELTEK models in Spectrum

When attempting to update the System Name in the General Information tab, there is no error presented and it looks like it is updated but when you exist the General Information tab and come back to it, it is blank.

The devices are modeled using a valid read/write community string.

Cause

Running a sniffer on the SpectroSERVER system and duplicated the issue. In the sniffer trace, we see the snmp set from Spectrum to the device and the device responds it was successful but no data is actually written to the mib.

Environment

Release : Any

Component : Spectrum Core / SpectroSERVER

Resolution

This is an issue with the device and needs to be taken up with the vendor.