Multi-Factor AAM TSS7062E RADIUS server unavailable

Products

• Top Secret

Issue/Introduction

The following error occurs when trying to re-enable MFA:

TSS7062E Unable to validate signon credentials at this time. RADIUS server unavailable message.

Resolution

When defining the RSA (native) server to Top Secret, there's no need for the MAABURAD job for RADIUS_RSA, however the following link provides the steps required to define the RSA server to AAM (MFASTC).

Below is a doc link to setup factor (CAAAMRSA) in Top Secret:

Enable a User for RSA SecurID Authentication with Top Secret