DX Spectrum - Multiple issue while installing spectrum as UAC is not disabled

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Article ID: 145025

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Updated On:

Products

CA Spectrum

Issue/Introduction

Multiple issue while installing DX-Spectrum as User Account Control (UAC) was not disabled

Cause

If you plan to install CA Spectrum as a user other than Administrator, turn off User Account Control (UAC).

Spectrum installation software requires administrator privileges to evaluate available resources and to run custom installation scripts. An initial installation generates residual files with administrator ownership. Subsequent upgrade installations also require administrator privileges.

Environment

Release : 10.x

Component : Spectrum Core / SpectroSERVER

OS: Windows

Resolution


How to Disable UAC on Windows Server 
To install CA Spectrum as a user other than Administrator, UAC must be turned off. The following procedure describes how to disable UAC on Windows Server.
Follow these steps:
1.From the Start menu, select Control Panel, User Accounts.
2.Click "Change User Account Control settings".
3.Move the slider down to the bottom line, Never notify, and click OK.
4.Disable UAC in Local Security Policy. 

How to Disable UAC in Local Security Policy on Windows Server:
In addition to the UAC setting, a Local Security Policy option for UAC must also be disabled, as described in the following procedure.
Follow these steps:
In a Run dialog, enter secpol.msc and click OK.
In the Local Security Policy window, select the Security Settings, Local Policies, Security Options folder.
Right click the "User Account Control: Run all administrators in Admin Approval Mode" policy, and select Properties.
Select Disabled, and click OK.
The necessary Local Security Policy option for turning off UAC has been disabled.

Note1: Please disable all UAC to run installation without any issue.

Note2: This policy setting controls the behavior of all User Account Control (UAC) policy settings for the computer. As you change this policy setting, you must restart your computer.











Additional Information

https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/spectrum/10-4/prerequisites-for-windows.html#concept.dita_fc015b46045987aa95203d9c4a7d78b86ef4aab9_UserAccountControlUAC

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