Test conection fails for oracle probe

Article Id: 145024

Status: Published

Updated On: 13-02-2020 12:23

Products:

CA Unified Infrastructure Management On-Premise (Nimsoft / UIM) , NIMSOFT PROBES , DX Infrastructure Management

Issue/Introduction:

Could not able to establish a connection on Oracle Probe for the Particular server

we are seeing a timeout issue when trying to connect to the Oracle service name

Feb 7 12:09:41:830 [140568156129088] oracle: Profile timeout checked

Cause:

Oracle probe port is not established the connection with Database

Environment:

UIM 9.0.2

Oracle 5.10 & 5.41

Resolution:

== This system was working previously.
== Open the Oracle probe between the robot
== Deactivate & activate the oracle probe .
== now test connection is OK.