Test conection fails for oracle probe

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Could not able to establish a connection on Oracle Probe for the Particular server

we are seeing a timeout issue when trying to connect to the Oracle service name

Feb  7 12:09:41:830 [140568156129088] oracle: Profile timeout checked 

 

 

Environment

UIM 9.0.2 and later

Oracle 5.10 & 5.41

Cause

Oracle probe port is not established the connection with Database

Resolution

Follow the below step :-

== This system was working previously.
== Open the Oracle probe between the robot
== Deactivate & activate the oracle probe .
== now test connection is OK.