Clarity PPM : Restrictions for values of Resource ID

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Article ID: 145021

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

Is there any other restriction about Resource ID (SRM_RESOURCES.UNIQUE_NAME) except for  "Value Required", "Unique" and "up to 32 characters"?
Is it possible to use multi-byte characters?

 

Environment

Release : 15.6.1,15.7.1

Component : CA PPM APPLICATION

Resolution

The Resource ID (SRM_RESOURCES.UNIQUE_NAME) has the restrictions of "Value Required", "Unique" and "up to 32 characters".
It is an attribute mapped by the REST API, so use of multi-byte characters including environment-dependent characters is not recommended.
Because Clarity PPM might be integrated with another products by using REST API, the problem may occur if some other product may not support multi-byte characters.

Similarly, the User Name (CMN_SEC_USERS.USER_NAME) is used as the login ID and Clarity PPM might work with SSO product to be enable SSO, so use of multi-byte characters is not recommended.