UIM spectrumgtw probe : Spectrum devices not synchronizing into UIM
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UIM spectrumgtw probe : Spectrum devices not synchronizing into UIM

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Article ID: 145008

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM) CA Unified Infrastructure Management On-Premise (Nimsoft / UIM) CA Unified Infrastructure Management SaaS (Nimsoft / UIM)

Issue/Introduction

  • UIM and Spectrum are integrated bidirectionally
  • UIM inventory does not list all devices under th Global Collection in Spectrum but lists only some of the devices.
  • No error or failure is found in the spectrumgtw.log in UIM or VNM.OUT in Spectrum.

Environment

  • UIM 9.2.0
  • spectrumgtw 8.67hf4
  • Spectrum 10.3.2

Resolution

1. Deactivate spectrumgtw probe
2. Delete the InterfaceCache.dat and InventoryCache.dat from the %Nimsoft\probe\gateway\spectrumgtw\cache folder
3. Activate spectrumgtw probe
4. Perform Synchronize All Inventory Now