UIM : spectrumgtw probe : Spectrum devices not synchronizing into UIM

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Article ID: 145008

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Updated On:

Products

NIMSOFT PROBES DX Infrastructure Management

Issue/Introduction

UIM and Spectrum are integrated in bidirectional.
UIM inventory does not list all devices under Global Collection in Spectrum but list only part of the devices.
No error or failure is found from spectrumgtw.log in UIM or VNM.OUT in Spectrum.

Environment

UIM 9.2.0
Spectrumgtw 8.67hf4
Spectrum 10.3.2

 

 

Resolution

1. Deactivate spectrumgtw probe
2. Deleted the InterfaceCache.dat and InventoryCache.dat from the %Nimsoft\probe\gateway\spectrumgtw\cache folder
3. Activate spectrumgtw probe
4. Perform Synchronize All Inventory Now

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