zdataservice probe install fails - invalid argument

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Article ID: 145000

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Updated On:

Products

NIMSOFT PROBES DX Infrastructure Management

Issue/Introduction

zdataservice probe fails with the following errors:

Distsrv.log error:
inst_pkg failed: invalid argument

Controller log error on target robot:
inst_pkg - checking for section with OS and update - invalid input pkg file for zdataservice - need at least one OS-compatible section with non-empty update field

Cause

The zdataservice probe was deployed to a robot on an OS that is not supported, Example Suse 12 or 11

Environment

Release : 9.2.0

Component : UIM - ROBOT

Resolution

Deploy the zdatabase service probe to a Robot with a Supported OS

Supported Operating Systems for the Data Service Probe
Windows Server 2012
Windows Server 2008 R2 SP1 
Red Hat Enterprise Linux 6.6

Additional Information

See zDataservice probe release notes for additional information:

https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/ca-unified-infrastructure-management-probes/GA/alphabetical-probe-articles/zdataservice-data-service-probe/zdataservice-data-service-probe-release-notes.html