zdataservice probe install fails - invalid argument

Article Id: 145000
Status: Published
Updated On: 12-02-2020 14:29
Products:
DX Infrastructure Management , NIMSOFT PROBES , DX Infrastructure Management
Issue/Introduction:

zdataservice probe fails with the following errors:

Distsrv.log error:
inst_pkg failed: invalid argument

Controller log error on target robot:
inst_pkg - checking for section with OS and update - invalid input pkg file for zdataservice - need at least one OS-compatible section with non-empty update field

Cause:

The zdataservice probe was deployed to a robot on an OS that is not supported, Example Suse 12 or 11

Environment:

Release : 9.2.0

Component : UIM - ROBOT

Resolution:

Deploy the zdatabase service probe to a Robot with a Supported OS

Supported Operating Systems for the Data Service Probe
Windows Server 2012
Windows Server 2008 R2 SP1 
Red Hat Enterprise Linux 6.6

Additional Information:

See zDataservice probe release notes for additional information:

https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/ca-unified-infrastructure-management-probes/GA/alphabetical-probe-articles/zdataservice-data-service-probe/zdataservice-data-service-probe-release-notes.html