Login credentials for Analytics Dasboard
Article ID: 144998
Updated On:
Products
DX Operational Intelligence
Issue/Introduction
unable to log in to the Self Service Dashboards. tried using the same credentials that we use for logging it to the admin console, but this is not accepted. we have also created a new tenant admin, but this is also rejected. What login we need to use to login to Self Service Dashboards?
Environment
Release : 1.3.2
Component : CA DOI AO PLATFORM COMPONENTS
Cause
We had run the DOI installation before and then uninstalled DOI.
It seems like uninstall procedure does not properly uninstall the DOI.
It seems like uninstall procedure does not properly uninstall the DOI.
Resolution
uninstall DOI
We followed the uninstall instructions.
In addition, we also run the following commands:
oc delete storageclass doi-usage
oc delete clusterolebinding cluster-reader-2
oc delete clusterolebinding cluster-reader-3
We then reinstalled DOI, and we can now access the self service dashboards.
It seems that something was wrong with the role bindings which got corrected by clean uninstall of the DOI and reinstall of the DOI.
We followed the uninstall instructions.
In addition, we also run the following commands:
oc delete storageclass doi-usage
oc delete clusterolebinding cluster-reader-2
oc delete clusterolebinding cluster-reader-3
We then reinstalled DOI, and we can now access the self service dashboards.
It seems that something was wrong with the role bindings which got corrected by clean uninstall of the DOI and reinstall of the DOI.
Feedback
Yes
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