Failed to load resource: the server responded with a status of 503 () in browser development tools when bringing up Summary Dashboard in USM

Article Id: 144997

Status: Published

Updated On: 12-02-2020 13:52

Products:

DX Infrastructure Management , CA Unified Infrastructure Management SaaS (Nimsoft / UIM) , CA Unified Infrastructure Management for z Systems

Issue/Introduction:

Failed to load resource: the server responded with a status of 503 () in browser development tools when bringing up Summary Dashboard in USM.

Cause:

This is related to the fact that the path for cabi is not listed correctly on the UMP's wasp probe.

Environment:

Release : 8.x, 9.x

Component : UIM - CABI

Resolution:

Within Infrastructure Manager:

-select the wasp probe on the UMP server
-CTRL+right click and select Raw Configure
-add or adjust 'cabi' key under the 'setup' section

This should look something like the following:

/<domain>/<hub>/<robot>/cabi

It should be noted that the endpoint will be labeled as 'cabi' regardless if you are using cabi bundled or the cabi_external probe.