Failed to load resource: the server responded with a status of 503 () in browser development tools when bringing up Summary Dashboard in USM

Products

• DX Infrastructure Management
• CA Unified Infrastructure Management SaaS (Nimsoft / UIM)
• CA Unified Infrastructure Management for z Systems

Issue/Introduction

Failed to load resource: the server responded with a status of 503 () in browser development tools when bringing up Summary Dashboard in USM.

Cause

This is related to the fact that the path for cabi is not listed correctly on the UMP's wasp probe.

Environment

Release : 8.x, 9.x

Component : UIM - CABI

Resolution

Within Infrastructure Manager:

-select the wasp probe on the UMP server
-CTRL+right click and select Raw Configure
-add or adjust 'cabi' key under the 'setup' section

This should look something like the following:

/<domain>/<hub>/<robot>/cabi

It should be noted that the endpoint will be labeled as 'cabi' regardless if you are using cabi bundled or the cabi_external probe.