How to reset the APM admin password.
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How to reset the APM admin password.


Article ID: 144996


Updated On:


CA Application Performance Management Agent (APM / Wily / Introscope) CA Application Performance Management (APM / Wily / Introscope) INTROSCOPE


This document outlines how to reset the admin user password in APM when using local, EEM, EEM/LDAP or LDAP security methods.



APM 10.x


It depends on the type of security you are using for APM.

If you are using local APM authentication, you define/change the password for the admin user in the users.xml file. See the following link for details:

If you are using EEM authentication for APM, with an internal EEM user store, you can define/change the admin password through the EEM UI:

If you are using EEM authentication, with an external LDAP user store or using LDAP authentication without EEM, you need to define/change the password using the appropriate LDAP tools.