WCC unable to use port 8080 when installed on the same machine as the AutoSys Web Server

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Article ID: 144994

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Updated On:

Products

CA Workload Automation AE - Scheduler (AutoSys) CA Workload Automation AE

Issue/Introduction

When WCC is installed on the same machine as the AutoSys Web Server, and is configured to use port 8080 in non-SSL mode, it is unable to startup complete saying port 8080 is already in use. The Web Server is configured to use port 9443.

Cause

The AutoSys Web Server is configured to use port 9443. However, it is also configured to use port 8080 but redirects it to port 9443. Therefore, if you attempt to start a WCC that is configured to use port 8080 on the same machine and the AutoSys Web Server is already running, WCC will not be able to grab port 8080 since it is already in use. 

Environment

AutoSys 11.3.6 Any Service Pack
WCC 11.3.6, 11.4 Any Service Pack
All Platforms

Resolution

Either WCC or the Web Server will need to be reconfigured to use a different port so that there is no conflict.

If you prefer to change the port for WCC, follow the steps in this product documentation link...

https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/intelligent-automation/workload-automation-ae-and-workload-control-center/11-3-6-SP8/administrating/ca-wcc-administration/administer-the-configuration-batch-interface.html#concept.dita_834f26aa195a4f1412af52b2a8559253986a5b4b_ChangetheTomcatServerPortValue

If you would prefer to change the configuration for the Web Server, here are the steps...

Stop the Web Server

Edit file $AUTOUSER/webserver/conf/server.xml and find this section...

   <Connector port="8080" protocol="HTTP/1.1"
               connectionTimeout="20000"
               redirectPort="9443" />

Change the "8080" to "8081" and save the file.

Restart the Web Server