CAPC to NFA drilldown broken after CAPC HTTPS setup

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Article ID: 144942

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Updated On:

Products

CA Network Flow Analysis (NetQos / NFA)

Issue/Introduction

We recently setup HTTPS on our CAPC. When clicking on Network Flow Analysis from the datasources page we are no longer able to drill down.

Cause

This problem is caused by a misconfiguration of the CAPC HTTPS. Instead of using Local overrides to only affect the CAPC, Remote Values were used. These in turn were sent down to the NFA. This leaves you with a half configured NFA HTTPS setup and a broken GUI.

Environment

Release : 10.0

Component : NQRPTA - REPORTERANALYZER

Resolution

The solution here is to log into the NFA console and fix the database entries that were affected by the changes on CAPC:

INSERT INTO performance_center_properties ( PropName, Priority, PropValue, Deleted, UpdatedOn ) VALUES( 'SsoScheme', '2', 'http', 'N', unix_timestamp() );

INSERT INTO performance_center_properties ( PropName, Priority, PropValue, Deleted, UpdatedOn ) VALUES ( 'SsoPort', '2', '8381', 'N', unix_timestamp() );"

Additional Information

***These steps should not be necessary if the CAPC HTTPS is set up properly***