After server patching, the Release Automation perspective no longer loads and viewing the browser console shows repeated messages stating: start sending authenticate post message.
1.) Have the .net framework roll-ups from November/December 2019 recently installed on your ARA Server
2.) Log into the CDA/ARA* client
3.) Attempt to open the Release Automation perspective
4.) As the page stays blank, open the browser console (F12 in Chrome).
5.) There will be repetitive browser messages stating:
start sending authenticate post message
* This may be known as Automic Release Automation, ARA, CDA, Automic Continuous Delivery Manager
This is due to a change in how .Net handles SameSite specifications, which is utilized by CDA for authentication.
For more information:
To resolve this, configure the CDA components to utilize a Fully Qualified Host Name (FQHN) within the customer.config (located in the WebUI folder of the CDA component) and connection.properties (located within the \config\webui-plugin-bond folder of each Automic Web Interface (AWI)) and ensure that the CDA system and the AWI are within the same domain.
An example customer.config:
//myserver2.subdomain.mydomain:80/CDA/service/deploymentservice.svcThis will display the URL that will be used for all CDA references.