Trying to upgrade TDM Portal from 4.7 to 4.8 and have got an issue which is blocking in installing the tool.
Getting below error in the installation log that got generated:
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Action start 16:21:10: BackupAppConf.
Error 1720. There is a problem with this Windows Installer package. A script required for this install to complete could not be run. Contact your support personnel or package vendor. Custom action BackupAppConf script error -2146828212, Microsoft VBScript runtime error: Path not found Line 11, Column 2,
MSI (s) (50:8C) [16:23:24:951]: Product: CA Test Data Manager Portal -- Error 1720. There is a problem with this Windows Installer package. A script required for this install to complete could not be run. Contact your support personnel or package vendor. Custom action BackupAppConf script error -2146828212, Microsoft VBScript runtime error: Path not found Line 11, Column 2,
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Release : 4.x
Component : CA Test Data Manager