How to check alarms on IM in a secure environment

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Article ID: 144903

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Updated On:

Products

NIMSOFT PROBES DX Infrastructure Management

Issue/Introduction

In a secure environment, the 
Alarm Window
 section (
View, Alarm Window
) does not open in Infrastructure Manager (IM) on Unified Infrastructure Management (UIM) Primary Server.

Cause

This is a limitation in a secure environment. Here is the detail at the link below.

Secure Hub and Robot

Environment

UIM : 9.x or above.

Resolution

Here are two solutions.

One of them is installing IM on any secondary hub and pointing the alarm window to nas probe on the primary hub, as described at the link below.

Secure Hub and Robot

Another is using Alarm Subconsole, instead of Alarm Console. Alarm Subconsole can be launched from [Applications] tree > [Alarm Subconsole] in Console tab of IM. This resolution can work in IM on the UIM Primary Server.

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