New UX / Modern UX will no longer open with IE11 starting Clarity 15.7.1, we see only a blank page

book

Article ID: 144863

calendar_today

Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

We noticed that New UX does not open in Clarity 15.7.1 with IE 11. We see a blank page.

Environment

Release : 15.7.1

Component : CA PPM INTEGRATIONS & INSTALLATIONS

Resolution

This is logged as DE53192 and resolved in 15.8 and 15.7.1.2. Please note that IE 11 is not supported with New UX as they may be unexpected problems.

Check out the full information here:

http://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/business-management/clarity-project-and-portfolio-management-ppm-on-premise/15-7-1/release-information/Hardware-and-Software-Compatibility-Specifications.html

Section Internet Explorer 11 Not Supported for New User Experience Features

As workaround we suggest to use another browser instead.