Client Automation - Missing computers in result of report

book

Article ID: 144860

calendar_today

Updated On:

Products

CA Client Automation - Asset Management CA Client Automation - IT Client Manager CA Client Automation

Issue/Introduction

Result of a report made with ITCM reporter gives a wrong result : some computers are missing from the result

Cause

User which generates the report has no Read permission on ITCM class "User Account".
This could exclude the machines from the report result if they have linked users

Environment

All client Automation versions.

Resolution

Give Read permission for "User Account" class of security profiles which may need to execute reports in Reporter