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Installation of UMP is failing the selected robot doesn't cryptkey
Article ID: 144837
Updated On:
Products
NIMSOFT PROBES
DX Unified Infrastructure Management (Nimsoft / UIM)
Issue/Introduction
I am trying to install the UMP on a windows servers and I am getting the following error
The selected robot doesn't contain the cryptkey entry in cfg file. please copy pem file from server and configure cryptkey path in robot.cfg
Environment
Release : 9.20
Component : UNIFIED INFRASTRUCTURE MGMT
Resolution
Ensure you are using the correct robot version (9.2 in this case) the target robot where you will be installing the UMP
Follow the documentation at https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/unified-infrastructure-management/9-0-2/installing/configure-the-robot-cfg-file.html
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