CA Spectrum - While trying to login : SPC-OCA-10478: No SpectroSERVER is available. .

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Article ID: 144819

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Updated On:

Products

CA Spectrum CA eHealth

Issue/Introduction

Issue: While trying to login no spectrum server found.

SPC-OCA-10478: No SpectroSERVER is available. Contact the Oneclick Administrator.




Error: Spectrum server started when trying to login unable to pick the credentials.

Environment

Release : 10.3

Component : Spectrum Core / SpectroSERVER

Resolution

Ensure to check below things

>  SpectroSERVER is up and running
>  PING should work from OneClick To SpectroSERVERserver
>  Local firewall must be disabled on OneClick server.
>  Verify ports 14001 - 14006 are open by running "netstat” command .
>  .hostrc files on SpectroSERVER and OneClick Server contain each other hostnames.

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