Error /lib/ld-linux.so.2: bad ELF interpreter: No such file or directory

Products

• CA Automic Dollar Universe

Issue/Introduction

Error starting engine after the installation. In /universe/UVAREC/log/universe.log we get the error:

/universe/UVAREC/bin/unisrv: ./uxoapp_server: /lib/ld-linux.so.2: bad ELF interpreter: No such file or directory

We do have the ld-linux.so.2 type under /usr/lib64

Environment

Release : 6.9

Component : DOLLAR UNIVERSE

Resolution

Dollar Universe being a 32-bit Application, it requires the 32-bit version of system libraries.

The encountered problem is related to having the 64-bit version of the required library.

The recommended solution is to add the 32-version of the library for $U to be able to use it.

You can consult the following documentation page for more information:

https://docs.automic.com/documentation/webhelp/english/DU/6/DU_AS/6.9/%20%20Dollar%20Universe%20Guides/DUAS_inst/Prerequisites%20on%20UNIX%20LINUX.htm

Prerequisites on UNIX / LINUX

On AIX, SOLARIS and Linux, Dollar Universe is a 32 bits application:

on 64 bits OS, the compatibility 32 bits libraries must be installed for the product to install and operate.

On some distributions (Linux for example), default installation on 64 bits OS does not included those libraries, the corresponding package must be explicitly installed.