Seeing retired items in CA Performance Management that were not manually retired
Article ID: 144786
Updated On:
Products
Issue/Introduction
We are seeing retired items in CA Performance Management that were not manually retired
Environment
Release : 3.7
Component : IM Reporting / Admin / Configuration
Resolution
As of 3.7.0, you have NFA integrated, you will see Retired devices in CAPM due to:
https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/performance-management/3-7/building/manage-devices/manage-device-life-cycles.html#concept.dita_005d59f956957bb229aef61ae863711b119c940b_RetirementConsolidation
When the device is retired in NFA, it retires the device in CAPC.
Then CAPC automatically discovers the new devices via the following (Changes to Life Cycle Management):
https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/performance-management/3-7/release-notes/new-features-and-enhancements.html#concept.dita_5806523281a8322e06f017e69c5ad5abdff1da00_Enhancements
NFA should create a new device and sync that up for the same IP, and we'll discover a new device in DA to go along with it.
The old NFA/DA device should be retired and reportable.
NFA would need to contribute to DA to automatically discover new DA items from NFA otherwise old DA/NFA is retired and we end up with NFA only device.
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