KeyCloak Error when Starting IAM Service

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Article ID: 144785

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Updated On:

Products

CLOUDTEST CA Application Test CA Cloud Test Mobile MOBILECLOUD Service Virtualization

Issue/Introduction

Not able to start IAM as a service, getting keycloak error

Cause

Multiple instances of IAM service running.

Environment

Release : 10.5

Component : CA Service Virtualization

Resolution

When starting IAM getting a keycloak error.

Was on DevTest 10.4.0, did an uninstall, installed DevTest 10.5.0 to a new folder.

Noticed that there were many DevTest 10.5.0 IAM services running.

Had to do a kill -9 on each of the processes running.

Then noticed the DevTest 10.5.0 IAM server.log was being written out to the DevTest 10.4.0 standalone folder.

Removed all of the DevTest 10.4.0 folders.

Was then able to start IAM and log in with no errors.