Is NewYork version of ServiceNow supported?
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Is NewYork version of ServiceNow supported?

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Article ID: 144758

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

When ServiceNow version (NewYork) will be supported for SDGTW probe?

Environment

Release : 8.5

Component : UNIFIED INFRASTRUCTURE MGMT

probe: SDgtw 2.20

Resolution

It is supported in sdgtw 2.22

Additional Information

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/ca-unified-infrastructure-management-probes/GA/monitoring/extensibility-and-integrations/sdgtw-service-desk-gateway/sdgtw-service-desk-gateway-release-notes.html