Alarm Log by Group Report does not show global collections

Products

• CA eHealth
• CA Spectrum

Issue/Introduction

The customer was trying to run a Alarm Log by Group report for a Global Collection and the Global Collections were not showing up in the Groups drop down list to run the report. 

Environment

Release : 10.3

Component : Spectrum Core / SpectroSERVER

JasperSoft 6.4.3

Cause

The customer needed to run Redeploy from the Administration -> Report Manager -> Jasper Integration page. 

Resolution

The customer ran ReDeploy from the Administration -> Report Manager -> Jasper Integration page and they were able to run the Alarm Log by Group reports for the Global Collections.