The customer was trying to run a Alarm Log by Group report for a Global Collection and the Global Collections were not showing up in the Groups drop down list to run the report.
The customer needed to run Redeploy from the Administration -> Report Manager -> Jasper Integration page.
Release : 10.3
Component : Spectrum Core / SpectroSERVER
The customer ran ReDeploy from the Administration -> Report Manager -> Jasper Integration page and they were able to run the Alarm Log by Group reports for the Global Collections.