DevTest Servers running but all tests are failing to run in the Portal

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Article ID: 144676

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Updated On:

Products

CLOUDTEST CA Application Test CA Cloud Test Mobile MOBILECLOUD Service Virtualization

Issue/Introduction

Today after an emergency patching exercise was applied to the server hosting Dev Test Service Virtualization failed to com back online

After several restarts (including full server restarts) we now have all services reporting online and the portal is online but all TestCase Mar file executions fail.  The mar file appears to be loaded but no tests are attempted to be executed

 

 

Cause

After restarting the Services, we saw that Portal was throwing an error saying it cannot get access to the LADS folder project. Suites . As the system shutdown un-expectectly all the cache folders were corrupted.

Environment

Release : 10.5

Component : CA Service Virtualization

Resolution


Rename the log folder lisatmp10.x to lisatmp10.x_backup. New clean folder is created upon restart. 
The test will start running now..