Unable to upgrade to ASM OPMS installer 10.3 .

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Article ID: 144662

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Updated On:

Products

CA App Synthetic Monitor NIMSOFT CLOUD USER EXPERIENCE MONITOR DX Application Performance Management

Issue/Introduction

Attempting to upgrade the OPMS from 8.7.0.7 to 10.3.0.11

Tried upgrading another OPMS - GUI says install failed - install log (attached) shows no errors


Install snippet:

Please Wait
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Removing old files...
 ------|------------------|------------------|-----


===============================================================================


Please Wait
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Installing Puppet...
 


===============================================================================


Please Wait
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===============================================================================


Please Wait
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Installing On-premise Monitoring Station...
 


===============================================================================
Installation Failed
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Cause

Installer software issues.

Environment

Release : 10.1

Component : ASM DOCUMENTATION

Resolution


1) Uninstalled OPMS and upgrade to the current OPMS installer version.
2) Removed files in /var/lib/docker to get past docker errors
3) rebuilt file system according to https://www.pimwiddershoven.nl/entry/docker-on-centos-7-machine-with-xfs-filesystem-can-cause-trouble-when-d-type-is-not-supported