EEM: /opt/CA/Directory/dxserver: No such file or directory

Products

• CA Workload Automation AE - Business Agents (AutoSys)
• CA Workload Automation AE - System Agent (AutoSys)
• CA Workload Automation AE - Scheduler (AutoSys)
• Workload Automation Agent
• CA Workload Automation AE

Issue/Introduction

When trying to control EEM services from the command line, an error is displayed indicating that the /opt/CA/Directory path does not exist.

[[email protected]:bin]# ./dxserver stop all
Cannot change directory to: /opt/CA/Directory/dxserver
/opt/CA/Directory/dxserver: No such file or directory

Environment

Release : 12.6.x

Component : CA Embedded Entitlements Manager

Resolution

Create a symbolic link to resolve the issue:

1. Create the directory /opt/CA/Directory: mkdir -p /opt/CA/Directory
2. Once the /opt/CA/Directory directory is created, we need to create the symbolic link to the actual location of the EEM files required to run EEM:
   ln -s /opt/CA/SharedComponents/CADirectory/dxserver /opt/CA/Directory/dxserver
3. Now, you should be able to list the contents of /opt/CA/Directory path and see that there is a dxserver link to the location /opt/CA/SharedComponents/CADirectory/dxserver. It will look like this:
   dxserver -> /opt/CA/SharedComponents/CADirectory/dxserver
4. Finally, start the EEM services: dxserver start all