PAM-CMN-0435 Error When Trying to Add Access Methods

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Article ID: 144588

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Updated On:

Products

CA Privileged Access Manager (PAM) CA Privileged Access Manager - Cloakware Password Authority (PA) PAM SAFENET LUNA HSM CA Privileged Access Manager - Server Control (PAMSC)

Issue/Introduction

When trying to add an access method to a device, the following error appears.

When adding an access method in the GUI:

When adding an access method in the API:
{
"
error": {
"
code": 400,
"
message": "Bad Request: PAM-CMN-0435: Device may not have applets if not of typeAccess."
}
}

Cause

The error will occur because the device is not properly configured as an access device.

If you view the device in the GUI, you will see the following:

If you use the API to get the device list, you will see the following:
{ "deviceId": "2001",
"
deviceName": "AD - lvntest000356",
"
domainName": "10.74.240.217",
"
description": "", "os": "Windows 2012",
"
deviceGroupMembership": [],
"
typeAccess": "f",
"
typePassword": "t",
"
typeA2A": "f",
"
provisionType": "Local" }

Resolution

To resolve the issue, update the device to make it an access device.

Attachments