PAM-CMN-0435 Error When Trying to Add Access Methods

Products

• CA Privileged Access Manager (PAM)
• CA Privileged Access Manager - Cloakware Password Authority (PA)
• PAM SAFENET LUNA HSM
• CA Privileged Access Manager - Server Control (PAMSC)

Issue/Introduction

When trying to add an access method to a device, the following error appears.

When adding an access method in the GUI:

When adding an access method in the API:
{
"error": {
"code": 400,
"message": "Bad Request: PAM-CMN-0435: Device may not have applets if not of typeAccess."
}
}

Cause

The error will occur because the device is not properly configured as an access device.

If you view the device in the GUI, you will see the following:

If you use the API to get the device list, you will see the following:
{ "deviceId": "2001",
"deviceName": "AD - lvntest000356",
"domainName": "10.74.240.217",
"description": "", "os": "Windows 2012",
"deviceGroupMembership": [],
"typeAccess": "f",
"typePassword": "t",
"typeA2A": "f",
"provisionType": "Local" }

Resolution

To resolve the issue, update the device to make it an access device.