Unable to connect to OneClick using https

Products

• CA eHealth
• CA Spectrum

Issue/Introduction

We are testing HTTPS in our Spectrum OneClick server,  but after enable the self-signed certificate, it is not working.

The following error is displayed in Internet Explorer browser:

The following error is displayed in Google Chrome browser:

Cause

Incorrect value in the clientAuth parameter of $SPECROOT/tomcat/conf/server.xml file:

Environment

Release : 10.3

Component : Spectrum OneClick

Resolution

Change back to its original value and bounce the Tomcat service.


Edit the $SPECROOT/tomcat/conf/server.xml file.
Locate the clientAuth parameter and change the value back to "false"
Save the file
Stop/start the Spectrum Tomcat service