Unable to connect to OneClick using https

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Article ID: 144541

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Updated On:

Products

CA eHealth CA Spectrum

Issue/Introduction

We are testing HTTPS in our Spectrum OneClick server, but after enable the self-signed certificate, it is not working.

The following error is displayed in Internet Explorer browser:

The following error is displayed in Google Chrome browser:

Cause

Incorrect value in the clientAuth parameter of $SPECROOT/tomcat/conf/server.xml file:

Environment

Release : 10.3

Component : Spectrum OneClick

Resolution

Change back to its original value and bounce the Tomcat service.

Edit the $SPECROOT/tomcat/conf/server.xml file.
Locate the clientAuth parameter and change the value back to "false"
Save the file
Stop/start the Spectrum Tomcat service