Unable to connect to AWI Agent with error message : U02000154

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

Error message:

U02000154 Die JVM Option HeapDumpOnOutOfMemoryError konnte nicht aktiviert werden: 'javax.management.InstanceNotFoundException:com.sun.management:type=HotSpotDiagnostic'

Environment

AWA Release : 12.3.1

Component : ACTION BUILDER

Cause

configuration error

Resolution

It is a Java installation error not a product error.

Customer need to reinstall the java and it will resolve the issue.

Additional Information

check below documentation for more details:

https://docs.automic.com/documentation/webhelp/english/AA/12.3/DOCU/12.3/Automic%20Automation%20Guides/help.htm#Installation_Manual/InstallAgents/InstallAgentJavaEEJMX_Standalone.htm

https://docs.automic.com/documentation/webhelp/english/AA/12.3/DOCU/12.3/Automic%20Automation%20Guides/help.htm#Installation_Manual/InstallAgents/InstallAgentJavaEEJMX_AppServer.htm