Same ASM custom report reporting different metrics

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Article ID: 144522

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Updated On:

Products

CA App Synthetic Monitor NIMSOFT CLOUD USER EXPERIENCE MONITOR DX Application Performance Management

Issue/Introduction

Custom monthly availability report received today.

 

In the message body snippet below and the custom report (not shown), there are the monthly availability metrics for the period Jan 01 until Jan 31.

nr

name

type

total time

uptime

checks

errors

1.

App1

https

430

99.99%

32008

2

2.

App2

https

468

100.00%

34274

1

3.

App3

https

310

99.89%

39529

43



The Checks and errors have different counts in each table.

Cause

Cassandra outage resulted in the loss of data.

Environment

ASM 10.1

Resolution

Awaiting Cassandra Database update and verification. The correct metrics should then appear.