1. Create a new case. 2. Case Type is Global Customer Assistance. 4. Product is Licensing. 5. Prod Release is 1.0 6. Component is ACQKEY : LICENSING FOR Other ACQUIRED COMPANIES 7. Comp Release: 1.0 8. Specify the Severity 9. Specify in Subject: Requesting New License for Service Virtualization 10. In the description specify the version of DevTest this is for.