My custom portlet is returning unexpected/wrong results, what to do?
Release : All supported Clarity releases
Component : CA PPM USERS, GROUPS, OBS ADMINISTRATION
First, determine what the data provider the portlet is based on.
If this is a custom query, then you have to ask the developer of this custom query to correct it. This would not be something that Broadcom Support can assist with.
If this is an OOTB data provider then this is something that can be raised as support ticket with Broadcom Support. Please make sure you check for any known issues in our Support Portal.