12.1 Web Viewer - CAHASOK05 - Access to reports not working

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Article ID: 144468

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Updated On:

Products

CA Output Management Web Viewer

Issue/Introduction

Using CA View/Deliver R14.0. Having issues accessing a report using OM-Web Viewer 12.1.

Our usual access provisioning process is enabled on CA-View and Deliver part, the user doesn't have TSO segment but has RACF logon access. 

The OM Web Viewer reports the below message

CAHASOK05  User not authorized to access Report "XXX1234X-XX1" Gen=9249 Seq=1

DRAS - STC reports

CAHAVOP02  No views found for Report "XXX1234X-XX1" Gen=9249 Seq=1

OM-webviewer logs (USS directory) are not readable.

Environment

Release : 12.1

Component : CA OUTPUT MANAGEMENT WEB VIEWER FOR ALL PLATFORMS

Resolution

The report where the user had the issue is a stacked report off a main report.
Access to the Main report enabled the user to get a full view of the reports.

Additional Information

In other words, the user needs to have access to the top level report of a stack, in order to be able to access any of the lower level reports. This is not a Web Viewer constraint, but a CA Deliver one.