Unable to create new Probable Cause codes in Spectrum. The following error is displayed:SPC-OCC-10494: Probfff00000 file not found error.After enabling the following debug in the OneClick Administration -> Debugging -> Web Server Debug Page (Runtime) page:Event Configuration Back EndEvent Configuration ServletEvent Database LoggerEvent Data ModelEvent Domain ListThe following error is seen in the $SPECROOT/tomcat/logs/stdout.log (Windows) catalina.out (Linux) file:
java.lang.ClassCastException: com.aprisma.spectrum.app.jecds.cache.FileCache$SGSupportFile cannot be cast to com.aprisma.spectrum.app.jecds.client.ECEventUpdateRequest
at com.aprisma.spectrum.app.jecds.client.EventDispDomainHelper.lockAll(EventDispDomainHelper.java:114)
at com.aprisma.spectrum.app.jecds.alarm.AlarmPCauseManager.writePCauseFiles(AlarmPCauseManager.java:809)
at com.aprisma.spectrum.app.jecds.alarm.AlarmPCauseServlet.writePCauseFile(AlarmPCauseServlet.java:278)
at com.aprisma.spectrum.app.jecds.alarm.AlarmPCauseServlet.doPost(AlarmPCauseServlet.java:335)