How to Generate a Thread Dump from TDM Portal

Products

• CA Test Data Manager (Data Finder / Grid Tools)

Issue/Introduction

How can you generate a thread dump from TDM Portal?

Environment

Test Data Manager
TDM Portal

Cause

N/A

Resolution

Please follow the below steps to take thread dump on the same machine where TDM portal is installed:

1. Open command prompt.
2. You will need the Process ID of the Java process; execute the below command to get the process ID:
      
    netstat -ano | findStr "PORT NUMBER" 
    e.g. netstat -ano | findStr "8080"
    PORT NUMBER: on which TDM portal is executing
 
3. Use jcmd tool of JDK and  process ID to generate thread dump:

    jcmd <PROCESS ID> Thread.print > <PATH TO FILE>
    e.g. jcmd 28680 Thread.print > C:\ThreadDump\dump.txt
 
4. Share this dump.txt file with support.

Note: This will only work if JDK is available on the machine where TDM Portal is installed.